1.  INTRODUCTION

This Privacy Policy outlines how your personal information is collected, used, and disclosed when you interact with Nbreezy Videography through our services, including our website, booking platform, and any related communications. This Policy is incorporated into our Terms of Service. By using our services, you agree to the terms outlined in this Privacy Policy.

We are committed to handling your personal information in accordance with applicable privacy laws, including the Australian Privacy Principles under the Privacy Act 1988 (Cth).

2.  INFORMATION WE COLLECT

2.1  Personal Information You Provide

We collect information directly from you when you:

• Book a shoot
• Fill out forms on our website
• Subscribe to newsletters or content
• Communicate with us by phone, email, or other channels

This may include:

• Name
• Email address
• Phone number
• Business name or project title
• Billing address and payment method (via secure third-party processor)
• Content preferences or shoot details

2.2  Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and usage patterns, such as:

• IP address
• Browser type
• Device model
• Referring website
• Pages visited and actions taken

This information is used to improve our website’s performance and user experience.

2.3  Cookies

We use cookies to enhance your experience, remember your preferences, and analyze web traffic. You can disable cookies in your browser settings, but doing so may affect the functionality of our website.

2.4  Google Analytics

We use Google Analytics to track and report website traffic. This includes anonymized data like page visits, bounce rates, and user paths. You can opt-out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on.

2.5  Payment Processing

We do not store credit card or financial details. Payments are securely processed via third-party providers whose privacy policies apply. We recommend reviewing the privacy policy of the payment gateway you use.

3.  HOW WE USE YOUR INFORMATION

We use your personal information to:

• Provide, manage, and improve our videography services
• Process bookings and communicate project details
• Send you updates, confirmations, and marketing (where applicable)
• Respond to inquiries and offer support
• Enforce our Terms of Service
• Comply with legal obligations

4.  STORAGE AND SECURITY

Your data is stored securely on password-protected systems, including encrypted email accounts and cloud services. We take reasonable steps to safeguard your personal information, but no method of transmission is completely secure. You share your information at your own risk.

We retain your information for as long as necessary to fulfill the purposes described above, unless a longer retention period is required or permitted by law.

5.  DISCLOSURE OF PERSONAL INFORMATION

We do not sell your personal information. We may disclose it:

• To our staff, contractors, or service providers assisting in the delivery of our services (e.g. video hosting, marketing, or email communications)
• To law enforcement or regulators if legally required
• In the event of a business restructure or sale, where personal information may be transferred to a successor organization

6.  YOUR RIGHTS

You have the right to:

• Access the personal information we hold about you
• Request corrections or updates to your information
• Withdraw your consent or unsubscribe from marketing

To make a request, email us at nipbreezys@gmail.com.

7.  THIRD-PARTY LINKS & SOCIAL MEDIA

Our website or communications may include links to third-party platforms such as YouTube, Instagram, or Facebook. We are not responsible for the privacy practices of these platforms. Your interactions with them are governed by their own privacy policies.

8.  CHANGES TO THIS POLICY

We may update this Privacy Policy at any time. Changes will be published on our website with the updated date. It is your responsibility to review the policy periodically.

9.  CONTACT US

For questions, access requests, or complaints about our privacy practices, please contact us at:

📧 Email: nipbreezys@gmail.com

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We will aim to respond to your inquiry within a reasonable timeframe. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).